Your well-being is our priority

Viptik Responsible Gaming – Stay in Control, Keep It Fun

Gaming should be enjoyable. But that enjoyment only lasts when it stays within limits. Viptik wants you to always stay in control — whether you win or lose.

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Viptik is committed: we never encourage excessive gaming. Your well-being matters more to us than any revenue.

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Protection Tools
5 Advanced Tools
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Session Timer
Set a Time Limit
💰
Deposit Limit
You decide
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Self-Exclusion
Anytime

What does responsible gaming mean?

Responsible gaming means treating gaming as a form of entertainment — not as a livelihood or a solution to financial problems. At Viptik, we believe gaming is only enjoyable when you play consciously, within limits, and on your own terms.

Responsible gaming does not mean playing less. It means playing mindfully — staying in control of how much time you spend, how much money you put in, and how you handle losses emotionally.

Viptik goes beyond just following rules. We actively provide tools, information, and support to help you build healthy gaming habits.

Keep in Mind

Gaming is for entertainment only. Chasing losses by playing more is never the right decision.

Standards for Healthy Gaming Habits

Sticking to Your Budget Most Important
Time Control Urgent
Treating It as Entertainment Mental Health
Taking Breaks Recommended
Setting Limits Pro-Level

Viptik Responsible Gaming Tools

These tools are completely free and available to use at any time

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately, while increasing one only applies after 24 hours.

Session Time Limit

Decide in advance how long you want to play in a single session. When the time is up, you will automatically see an alert. Whether you stop is entirely your choice.

Reality Check

At set intervals, a popup will appear on screen showing how long you have been playing and a summary of your total wins and losses.

Temporary Break (Cool-Off)

Take a break from gaming for anywhere between 24 hours and 30 days. During this period, you can still log in to your account but will not be able to play or make deposits.

Self-Exclusion

For a longer break, choose self-exclusion. You can fully deactivate your account for anywhere between 6 months and 5 years.

Loss Limit Settings

If your losses exceed a set amount, gaming will automatically stop. This is a highly effective tool for limiting financial loss.


Warning Signs — Check Yourself

Gaming addiction does not happen overnight. Signs develop gradually. If you notice any of the following in yourself, it is time to take them seriously.

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Continuing to play more in an attempt to recover losses

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You keep trying to stop gaming but fail repeatedly

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Prioritizing gaming over family time or work responsibilities

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You are lying or hiding your gaming from the people close to you

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You are gaming to escape financial stress

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You are using money meant for essential expenses on gaming

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You feel restless, irritable, or depressed when you cannot play

Core Principles of Responsible Gaming

Follow these simple guidelines to build responsible gaming habits:

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Set Your Budget First

Set a separate budget for gaming — one that will not affect your household expenses if lost.

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Stick to Your Time Limit

Decide how long you will play each day and stick to it.

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Treat It as Entertainment

Do not expect to earn an income from gaming. It is entertainment, not an investment.

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Don't Play Under Stress

Avoid gaming when you're feeling angry, sad, or stressed. Your judgment isn't at its best during those moments.

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Take regular breaks

Avoid long uninterrupted sessions. Make it a habit to take a break at least once every hour.

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Talk to someone

Talk to someone you trust about your gaming habits.


How to use the tools

Secure your protection in just a few simple steps

1
Log in to your account

Log in to your Viptik account and go to the profile menu.

2
Find the Responsible Gaming section

Go to your account settings and select the "Responsible Gaming" option.

3
Choose the tool you need

Set a deposit limit, session timer, or self-exclusion — whichever you need.

4
Contact Support

If you need any help, reach out via our 24/7 live chat support. We are always here for you.

Delay Policy for Limit Changes

Lowering a deposit limit or activating self-exclusion takes effect immediately. However, increasing a limit or cancelling self-exclusion has a 24–72 hour delay. This is in place for your protection.

Minor Protection

Viptik strictly follows an 18+ policy. Parents can enable parental controls on their devices to prevent underage access to accounts.


Assess yourself

Think through the questions below. If most of your answers are yes, it is a good idea to seek help.

In the past month, have you felt that your gaming is getting out of control?

Yes No

Have you deposited more than your budget in the last three months?

Yes No

Have you neglected family or work because of gaming?

Yes No

Do you feel upset or angry after a loss?

Yes No

If You Answer "Yes" More Often

Contact our support without delay. Self-exclusion is a brave and responsible decision.

FAQ

Frequently Asked Questions on Responsible Gaming

No, your balance remains completely safe during self-exclusion. You will be able to withdraw once the self-exclusion period ends. Withdrawals are not permitted while self-exclusion is active.

Yes, you can. However, requests to increase limits will take effect after 24 hours. This delay is intentional — to prevent impulsive decisions in the heat of the moment. Reducing a limit, on the other hand, takes effect immediately.

No. During self-exclusion, Viptik will not send you any bonuses, promotional offers, or marketing emails. This is an important part of our responsible gaming policy.

Start by reaching out to our support team — they can help you set up self-exclusion and other tools. It's also worth speaking with a mental health professional. Talk to someone close to you; you don't have to face this alone.

Yes. Viptik follows a strict age verification process. Date of birth is verified at registration, and age is confirmed again through KYC. If a user is found to be underage, their account is closed immediately.

When Reality Check is enabled, a popup will appear at set intervals while you play (e.g., every 30 minutes). It will show you: how long you've been playing, your total wins or losses, and an option to stop if you'd like.

Viptik's Commitment to Responsible Gaming

We don't just follow rules — we actively ensure your protection

What we do

  • ✓ We monitor unusual gaming patterns
  • ✓ We proactively support at-risk members
  • ✓ We process self-exclusion requests promptly
  • ✓ We train our staff on responsible gaming practices
  • ✓ We strictly enforce 18+ age verification

What we don't do

  • ✗ We never encourage players to chase their losses
  • ✗ We do not market to members who are self-excluded
  • ✗ We do not allow minors to open accounts
  • ✗ We do not promote gaming as an "easy income" source
  • ✗ We never ignore members who ask for help

Play safely

Play smart, stay safe — Viptik is always here for you

Use the responsible gaming tools and enjoy the experience on your own terms. If you ever need help, we are always ready.

24/7 live chat support available: [email protected]


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